Do you struggle to get an appointment with your GP?

Find out how private healthcare cover can support you

male gp sits at his desk and smiles to camera

GPs are faced with a whole range of health problems and are usually among the first people we turn to when we’re feeling unwell. Traditionally seeing your GP has involved making an appointment with your local practice, subject to their appointment availability. And whilst NHS GP surgeries do a great job in providing appointments, they aren’t always at your convenience.


So what if you can’t get an appointment?

Let’s face it, at some point we’ve all been  faced with the decision to choose between seeing the doctor or to sticking with our original commitments, be it work, looking after the grandchildren  or a holiday.

GP practices are usually open during the week, with limited to no appointment availability in the evening and weekends. In our 24 hour society this just doesn’t work for some people anymore. More worryingly in the recent NHS GP Patient Survey 28.2% of people who rejected their initial appointment ended up not seeing or speaking to anyone.

What if you didn’t have to wait? Or even leave the house

Private healthcare is designed to work around you. We’re introducing AXA PPP healthcare to our readers with their award winning Personal Heath plan, covering you for new medical conditions that arise after you join.

Doctor’s appointments anywhere, anytime!

At AXA PPP healthcare we want you to start getting better, sooner. Your health should fit around your life, not the other way round. So we offer video or telephone appointments with a GP anywhere, anytime. The service, provided by Doctor Care Anywhere can be added to your plan, or on a pay as you go basis. Each appointment lasts 20 minutes – twice the average length of a NHS GP appointment and can be used at home or abroad 24 hours a day~.

Once you’ve made an appointment online or through the dedicated app you’ll be connected with a highly experienced doctor, who’s registered with the General Medical Council. They’ll be able to provide private prescriptions and referrals to a specialist if needed+. And if you choose to they can provide your NHS GP with medical notes, to make sure they are kept in the picture. Rest assured that this service is protected from doctor patient confidentiality as it is with any face to face consultants.

Even more benefits

Being a member of AXA PPP healthcare also means you’ll be able to access our other services including our Fast Track Appointments service. You’ll also have the choice of more than 250 hospitals and 33,500 specialists and other practitioners, so we can get you to the right person quickly and even make the appointment for you. You’ll only ever see a consultant, never a junior doctor or a registrar.

You’ll also be able to contact specialists such as Physiotherapists directly over the phone^, without having to speak to a GP first. They’ll assess your symptoms, and talk to you about what they could mean. If they think exercises could ease your pain, they’ll recommend some you can try at home. And if you need further eligible treatment, they’ll help you plan what to do next.

Find out more about Personal Health insurance and what is and isn’t covered or call 0800 023 2211 for a free no obligation quote. Plus as a special offer for Radio Times reader’s we’re offering £100 M&S giftcard when you take out a plan.*

~Subject to appointment availability.
+Out-patient drugs and prescriptions not covered by Personal Health plan. Medicine may not be available worldwide. Prescriptions are restricted in the USA and sanctioned countries.

^Service available for over 18s only

*The Marks and Spencer giftcard offer is for new customers only. The giftcard will be sent to you within 28 days of receiving your first subscription payment if paying annually. Or, if paying monthly, within 28 days of receiving your second month’s subscription. This offer cannot be used in conjunction with any other offer, apart from the 5% discount for paying annually. Only one voucher will be issued per household. Offer may be withdrawn at any time.

Immediate Media, which is the publisher of Radio Times, is an Introducer Appointed Representative of AXA PPP healthcare. Personal Health is underwritten by AXA PPP healthcare limited. AXA PPP healthcare limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 3148119. Registered office: AXA PPP healthcare, 5 Old Broad Street, London EC2N 1AD. This article has been provided by AXA PPP healthcare.